Privacy Policy
Effective date: October 4, 2026
This Privacy Policy explains how BuzzSearch (https://buzzsearch.ai) collects, uses, and protects your information. By using the service, you agree to the practices described here.
What We Collect
Account information: Name, email address, and profile picture (if you sign in with Google OAuth).
Research data: The questions, product links, and brand details you submit, and the answers, reports, and quotes the service generates for you.
Billing information: Plan, credit balance, and payment history. Card details are handled by our payment processor and never stored on our servers.
Usage data: Pages visited, features used, timestamps, IP address, browser type, and device information, collected automatically through server logs.
Communications: Messages, feedback, or support requests you send to us.
How We Use Your Data
We use your data to:
- Provide and improve the service
- Run the research you request and store its results in your account
- Create aggregate, anonymized datasets for research and product development
- Authenticate your identity and secure your account
- Process payments and track credit usage
- Communicate with you about the service and updates
- Detect and prevent fraud or abuse
- Comply with legal obligations
We do not sell your personal data. We may use aggregated and anonymized data derived from service usage for business purposes such as benchmarking and product improvement.
Third-Party Services
We share data with service providers as needed to operate BuzzSearch:
Google OAuth: Authentication data when you sign in with Google.
Stripe: Payment processing for subscriptions and credit purchases.
Supabase: Database hosting for your account and research data.
Cloudflare: Hosting and CDN. May collect IP addresses and request metadata.
AI model providers: Your questions and the public content being analyzed are sent to large language model providers to generate answers. They process this data on our behalf.
We may also disclose your information to comply with legal obligations, respond to lawful requests, enforce our Terms of Service, or protect the rights and safety of BuzzSearch and its users. In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.
Public Content We Analyze
BuzzSearch reads publicly available posts and comments on platforms such as Reddit, TikTok, YouTube, and Facebook to answer your research questions. We use this content to surface themes and quotes, not to profile or identify the individual people who wrote it.
Chrome Extension
The BuzzSearch Chrome extension reads comments and reviews from the page you are viewing only when you ask it to. It processes everything locally in your browser, makes no network requests, and sends no data to BuzzSearch or anyone else. Collected comments stay in your browser until you copy them.
Cookies
BuzzSearch uses cookies to manage authentication sessions and remember preferences. We may also use analytics tools to understand how the service is used. You can disable cookies in your browser, but this may affect functionality.
Data Retention
We retain your data for as long as your account is active and for a reasonable period afterward for backup, legal compliance, and legitimate business purposes. Anonymized and aggregated data may be retained indefinitely. We may also retain specific data as required by law or to resolve disputes.
Your Rights
Where required by applicable law (such as GDPR or CCPA), you may have the right to access, correct, or delete your personal data. To make a request, contact us at support@buzzsearch.ai. We will verify your identity and respond within the timeframes required by applicable law.
Security
We use commercially reasonable measures to protect your data, including encrypted connections (HTTPS), secure authentication, hashed API keys, and access controls. However, no system is completely secure, and we cannot guarantee absolute security.
Children's Privacy
BuzzSearch is not intended for individuals under 16. We do not knowingly collect personal information from children. If we learn that we have, we will take steps to delete it.
International Data Transfers
Your data may be stored and processed in countries other than your own. By using the service, you consent to the transfer of your data to these jurisdictions.
Changes to This Policy
We may update this Privacy Policy from time to time. We will make reasonable efforts to notify you of material changes. Your continued use of the service after changes take effect constitutes acceptance of the updated policy.
Contact
If you have questions about this Privacy Policy, contact us at support@buzzsearch.ai.